Adapting to the new normal – The Harrison guide to the challenges facing the hospitality sector and how design can assist in finding solutions

29th April 2020

By richard


Adapting to the New Normal

Over the past few weeks, Harrison has been researching, reviewing and formulating a number of potential practical solutions geared towards the challenges that new social distancing rules may create across the hospitality sector.

This has forced us to think differently to how we have traditionally developed floor plans, interiors and back of house areas for clients. Nothing concrete has yet been outlined by the government on specific guidelines and we are still on a daily basis building a better understanding of the long-lasting effects of this virus.

Our guide, titled Adapting to the new normal, includes our thinking and ideas about possible strategic approaches, re-opening restaurants, dealing with customer anxiety, communication, adapting operational processes, affordable and flexible design solutions, dealing with high contact areas, external dining areas, regulations and advice and the potential role of technology.

Please contact us directly if you’d like to be sent a copy of this guide, or you can contact us directly on, or 07799 871819